Skip to main content

OTP and SMS Notifications not working

Indian users are not receiving OTP’s, other transactional, promotional and notification messages are also affected. OTP and SMS Notifications not working telemarketing companies are heavily affected. Bulk SMS service provider are facing high rate of message delivery failure.

All company or service providers using SMS based OTP or transactional SMS for notifying users are facing this problem. Users are not able to order foods from food delivery apps many bank users are unable to complete their online payment because OTP is not delivered to their registered mobile even some govt related services are also heavily affected by this.

There is some reports that Indian government COVID vaccination registration app COVAXIN is also affected.

Users are complaining on Twitter and Facebook that they are not receiving OPT’s and notifications.

And we have come to know these all issues are because of TRAI has made DLT registration mandatory for telemarketing and every service provider companies which is using SMS service is required to complete the DLT registration first with Telecom operators, Which is kind of not good move we think imagine lakhs of companies having crores of SMS format/templates each one need to accepted at telecom operators first.

Distributed Ledger Technology (DLT) is a block-chain based registration system

This SMS scrubbing came to in effect by from 8 March 2021. Operators have implemented the new DLT process, and this has affected push notifications, virtually almost every business are affected. We have been told that they are using ” Distributed Ledger Technology (DLT) is a block-chain based registration system. According to TRAI (Telecom Regulatory Authority of India), telemarketers have to be registered in the DLT platform. Companies which have not applied or don’t have their templates approved are unable to send messages.

This DLT implementation process has not gone as smoothly as they had predicted. It has caused chaos at support centers of companies. Users are complaining they are not able to use the services.

Banks, e-commerce and other payment gateway companies are facing massive disruption in SMS delivery. Users are not able to pay online where there is OTP verification implemented. And companies are complaining that Telecom operators are not able to process and accept SMS Headers and templates on time and some operators are charging 6000rs for this.

This step of DLT registration has taken to control and reduce the OTP fraud, but we can see it’s not going very well.

Update :

09/03/2021 9:38pm : The Telecom Regulatory Authority of India (TRAI) has suspended its DLT implementation for 7 days as things have became unfunctional and users are at potential risk of cyber attacks.

Labels:

Popular posts from this blog

Signal Introduces Usernames for Encrypted Messaging: A Secure Way to Connect

Signal, the encrypted messaging service, is launching a new feature in the coming weeks: support for usernames. This beta feature allows users to establish unique usernames, enabling connections without divulging phone numbers. source: Signal Blog To create a username, navigate to your settings and select "Profile." Once you've chosen a unique username, generate a QR code or link to share with others. Recipients can connect by entering your username into the chat bar. Usernames can be changed at any time, though previous usernames may be claimed by others. Signal began testing usernames last fall. Unlike social media platforms, Signal usernames do not serve as logins or public handles. They offer a discreet means of communication without revealing personal phone numbers. While a phone number is required to register for Signal, sharing it is optional. Usernames remain private and do not appear on profiles or in chats unless shared explicitly. As Randall Sarafa, Signal'
Read more

AT&T Resets Millions of Customer Passcodes After Data Leak: What You Need to Know

AT&T recently confirmed a significant data breach affecting over 7.6 million current customers and 65 million former customers. The leaked information, which dates back to 2019 or earlier, includes personal details like names, addresses, phone numbers, and social security numbers. Fortunately, financial information and call history were not compromised. In response to the breach, AT&T has reset passcodes for affected customers. Passcodes, usually four-digit numbers, serve as an additional layer of security when accessing accounts. However, security experts warn that the encrypted passcodes leaked alongside customer information could be easily deciphered, posing a risk of unauthorized account access. Affected customers are advised to set up free fraud alerts with major credit bureaus and remain vigilant for any suspicious activity related to their accounts. AT&T is proactively reaching out to impacted customers via email or letter to inform them about the breach and the meas
Read more

Safeguarding Internet Privacy: Supreme Court of Canada Upholds Protection of IP Addresses

In a recent ruling, the Supreme Court of Canada affirmed the significance of privacy rights concerning internet addresses. The court declared that police cannot simply obtain a suspect’s IP address without a court order, emphasizing the expectation of privacy that Canadian residents hold for such information. The court's decision stemmed from a case in 2017 involving Calgary police investigating fraudulent online activities at a liquor store. Initially, police demanded IP addresses from a credit card processor, which eventually led to obtaining subscriber information from Telus. This information was pivotal in making arrests and securing convictions in multiple offenses. Despite previous convictions, the accused contested the legality of obtaining IP addresses without proper authorization. The Supreme Court, in a 5-4 decision, asserted that IP addresses carry a reasonable expectation of privacy, necessitating judicial approval before access. The ruling emphasizes that obtaining jud
Read more