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Cloudflare outage causing website loading issues on 18th nov 2025

 



Cloudflare Outage Disrupts Dashboard Access and Website Functionality

On the morning of Tuesday, 18 November 2025, many websites using Cloudflare began reporting issues not only with website availability, but also with access to the Cloudflare dashboard for account holders. Even when a user could successfully log in, many reported that dashboard features were unresponsive or greyed out.

What Happened

Although Cloudflare’s official system-status page lists a number of scheduled maintenance windows in its global datacentres for 18 November, It is confirmed its a broad outage event affecting dashboard features at the time of writing. (Cloudflare Status)
However:

  • Users on forums reported that the support-portal and dashboard UI were displaying errors or failing to load. (HardwareZone Forums)

  • Some websites using Cloudflare reported inability to perform routine operations (e.g., DNS updates, firewall rule changes, cache purges) because the dashboard was non-responsive.

  • For websites that rely on Cloudflare’s security, caching, or firewall services, unexpected behaviour or traffic routing errors were also reported.

Impact on Website Owners

For organizations and individuals using Cloudflare, the outage (or malfunction) had several practical knock-on effects:

  • Loss of control: Since the dashboard was accessible only intermittently, administrators could not make urgent changes (e.g., update DNS, disable firewall rules, purge cache) when websites were degraded.

  • Website performance or accessibility issues: With Cloudflare’s services impaired, websites may have experienced higher latency, errors, or even downtime depending on their configuration (for example relying heavily on Cloudflare as the edge network).

  • Business disruption: For time-sensitive activities (marketing launches, scheduled releases, heavy traffic campaigns), this kind of loss of control can translate into lost revenue or reputational risk.

  • Increased support burden: Support teams had to deal not only with website issues, but also the fact that they couldn’t reliably access the dashboard for diagnosis or remediation.

What to Do If You’re Affected

If your site uses Cloudflare and you experienced dashboard or website issues today, here are some recommended steps:

  1. Check Cloudflare’s System Status page: Visit cloudflarestatus.com to see if there are posted incidents affecting your region or service. (Cloudflare Status)

  2. Attempt alternate access: If your main account login is working but features are unresponsive, try using another browser or clearing cache, or from another network/location (in case routing problems are involved).

  3. Use fallback controls: If you cannot change settings via the dashboard, consider whether you have alternate access to DNS providers, origin servers, or CNAMEs that bypass Cloudflare, to at least restore site accessibility temporarily.

  4. Monitor your service metrics: Check website uptime, latency, error-rates, and traffic patterns. If you notice abnormal behaviour (spikes in errors, traffic reroutes), document them for post-incident review.

  5. Prepare for post-incident review: After service is restored, export logs or metrics, compare with normal baselines, and identify whether any mitigation or fallback planning is required for future occurrences (e.g., multi-CDN strategy, bypass routes).

  6. Communicate with stakeholders: If your business relies on the website for revenue or customer experience, notify relevant teams (marketing, ops, support) that you experienced a service degradation tied to Cloudflare, so that expectations can be managed.


What we did to recover our website

We tried logging to Cloudflare dashboard after several attempt we were able to login and turn off the dns services of our all the domain and subdomains, which restored our websites even this blog.

What This Suggests in Terms of Risk Management

This incident underscores a few key architectural and operational lessons for any business relying on edge or CDN/security services like Cloudflare:

  • Single-Point-of-Control Risk: If your control plane (dashboard) and data-plane (traffic routing) are both dependent on a single vendor and provider network, then a vendor-side issue can cascade into a loss of both visibility and control.

  • Need for Fallback Pathways: It’s prudent to maintain at least one alternate path (e.g., direct origin access, alternate CDN, manual DNS failover) so that you can retain operational control even when vendor services are degraded.

  • Operational Readiness: Teams need to have runbooks for handling scenarios where the dashboard is unreachable, for example: How do you purge cache? How do you adjust firewall rules? What manual overrides are available?

  • Communication & SLA Clarity: Even though Cloudflare is a large and resilient provider, the fact that dashboard-access issues are possible means you should have clear expectations defined for incident response, root-cause analysis and business-impact communication.

In Summary

While Cloudflare’s status page does not currently list a full-blown major outage for all regions, scheduled maintenance and user-reported dashboard failures suggest that many website owners were affected on 18 November 2025 due to loss of dashboard functionality and control over their edge setup. If your site was impacted, the key is to document what happened, analyse the impact on your business, and determine what mitigation steps you should take going forward.



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